Women Phone Numbers List The “tiring” customer
Then there is the tiring customer, the one who doesn’t ask for discounts, doesn’t ask for non-standard work, but then makes your work three times more tiring.
Example:
the customer who asks you for constant feedback (even when it is superfluous), who wants to find out even the smallest details of what you do for him and who by doing so makes you work double/triple the hours compared to a “normal” customer to whom you provide the same service (and to his satisfaction).
These are three examples of toxic customers.
I could have continued adding other typologies but I think these three are enough to understand the basic concept.
WARNING: if you have toxic customers it’s YOUR FAULT.
Has the concept entered your head?
If you take it out on the customer, you haven’t understood a thing and you’re destined to suffer for life.
Why:
? if you have a client who asks you for Women Phone Numbers non-standard work, it was YOU who accepted that work, not seeing the risks I was facing,
? if you have “tiring” clients, it was YOU who didn’t make it clear at the right time how the work was supposed to work.
WARNING 2: if you have MANY toxic customers you have a problem ‼
Yesterday morning, when I was making the decision to end the relationship with that client, I mentally retraced the phases of the negotiation (which in this case I had personally led) to understand where I HAD MADE A WRONG decision.
I think I’ve identified my mistake.
But in the agency we don’t have toxic clients.
If I look back at the past years, I don’t find more than 1 or 2 a year.
We are always trying to improve Beyond Guts and Glore: Unveiling our procedures and strategies, but 1 or 2 “mistakes” a year are perhaps inevitable.
If there are 1 or 2 it is not a business problem.
But if they start to become many, if most of your customers have “toxic”
